Resort Collina d'Oro Agra

Wir sind für ein Wochenende mit zwei Kindern ins Tessin gereist. Der Empfang war freundlich und wir haben uns aufgehoben gefühlt. Die Kinder liebten den Indoor Pool , wie auch den Spielplatz (Sandkasten, 3 Schaukeln und Klettergerüst). Das Zimmer ist grosszügig und top ausgerüstet mit einer Küche und einer super tollen Dusche.

Der Empfang war sehr angenehm. Das Zimmer war top, sauber und in einem sehr gepflegtem Zustand. Das Restaurant edel, schön eingerichtet und mit einem sehr netten und zuvorkommenden Service. Ein kleiner Kritikpunkt war, dass es nicht so viel Menuauswahl gab. Kann auch sein dass es nicht soviel hatte das meinem Geschmack entsprach. An der Qualität und Quantität gabs jedoch nichts auszusetzen. Der Spa Bereich sah sehr schön eigerichtet aus, mit einer anständigen Auswahl an Behandlungen. Dieses Hotel kann ich nur weiterempfehlen.

Wonderful hotel, beautiful , clean, the service is top notch, friendly and helpful. The facilities are fantastic, especially the outside prairie. Child friendly spa , everyone is very welcoming. We are very grateful to this resort for the 5 days we spent there , we didn't want to leave and we will definitely come back ❤️❤️❤️

Our stay at this so-called 5-star hotel was ruined by the disgusting allowance of cigar smoking during breakfast. The dining area was filled with thick smoke, making it impossible to enjoy our meal or even breathe comfortably. To make matters worse, when I complained, the waiter dismissed me and said, “If I work here and have to deal with this daily, so can you.” This level of disregard for guests is shocking and unacceptable. If you value your health, stay far away from this place. This was anything but a luxury experience. We won’t be returning.

Positives: The location of the hotel is so tranquil. Beautiful just after sunrise or sunset. The SPA is amazing, with emotional shower, sauna, turkish sauna, relaxation room, massage area, fitness studio, indoor pool with cold and hot jacuzzis, and outdoor pool with a heated outdoor hot tub (both closed on this occasion, unfortunately). Plenty of towels in SPA area. Tea/water facilities available. Perfect facilities for relaxation. The shower in the room is something every person needs in their life: one feels like a newborn after it. Especially useful when SPA area is closed but one needs to relax after a long day :) We checked in very late (was a very spontaneous decision) and were welcomed in an appropriate manner - the last time we were treated like we didn't belong there (!). We enquired about a late checkout possibility, but were told to ask the next day. After some relaxing spa we did - and were offered to stay longer free of charge as it was Easter weekend. We checked out at 1 (instead of 11), meaning we had 2 more hours to enjoy the SPA area. Very grateful for this accommodation. Robes available in the room. Secure underground parking, free of charge. Complimentary bottles of water in the room and at checkout, a nice touch. Negatives: The breakfast is not great. This is our second stay and we are underwhelmed - we had better breakfast spread/quality in 3-4 star hotels before. There's no quark, cereal selection is poor, no Nutella, coffee is not good at all. The SPA area is open only between 8 am and 8 pm, meaning no late chilling in the jacuzzi. For a 5 star resort I would imagine this should be available 24/7 or at least till 10 pm. As mentioned previously, the lift system is bad, meaning one has to wait very long to use the lift to access the SPA/Restaurant/outdoor swimming pool.

A wonderful place to rest. We stayed for 5 days and we are very satisfied. A wonderful rich breakfast with the best quality of food from Switzerland, perfect hygiene, perfect service. I am most satisfied with the service, there was one cake that I liked very much the first day and then it was gone for 4 days, there were many other beautiful cakes but the cake I wanted was not there and I went to ask the chef what it was called, he told me only the name and the next day when I came and when I saw the cake for breakfast I was overjoyed. Our daughter is two months old, when we arrived in the room there was bed for our baby. Beautiful place to relax, spa center and pool perfect. A luxurious hotel with classy guests and a beautiful setting that gives peace and tranquility. ​